What it does
- 🔎Products, prices and stockIt searches the shop's catalogue and tells the price and which sizes are left. If something is sold out, it suggests alternatives.
- 📦Order statusWith the order number and the customer's name or phone, it says whether the order is being prepared, shipped or delivered, with the tracking number.
- 🛒Provisional ordersIt takes the order, checks stock, works out the total including shipping and logs it for the shop to confirm.
- 🙋Hands over to a personComplaints, problem returns or questions it can't answer: it alerts the team instead of making things up.
- ⚙️With your catalogueIt loads from an Excel file, a CSV or a spreadsheet, and connects to the messaging channel your customers already use.
Try it
Some ideas for what to ask:
- Do you have the Vento 2 running shoe in size 42?
- How much is a beginner padel racket?
- Where is my order
TD-1042? I'm Carlos Pérez. - I'd like to order 2 tubes of padel balls for in-store pickup.
- My backpack arrived broken, I want to talk to someone.
Sample orders: TD-1041 Laura Gómez, TD-1042 Carlos Pérez, TD-1043 Marta Ruiz, TD-1044 Javier López and TD-1045 Ana Torres.
The assistant replies in English. Please don't enter real personal data: it's a made-up shop.
Want it for your shop? Get in touch or book a free consultation.