For veterinary clinics · AI for bookings and reminders

An AI receptionist for your veterinary clinic

It answers pet owners' messages and calls, checks your real calendar and books the exam, the vaccine or the grooming slot. It sends reminders and, if it is an emergency or a complaint, alerts a person on your team.

€300 setup (one-off) and optional support at €99/month, cancel anytime. What each part includes.

Get a demo with your clinic's data Try the demo

We prepare it at no cost within 48 hours. No commitment.

2-minute demo (in Spanish) with a fictitious barber shop. The flow is the same as a vet visit: booking by chat, rescheduling, a complaint handed to a person and a booking by phone.

What piles up at the front desk, and what this takes off it

Instant answers to messages

Opening hours, exam and vaccine prices, what to bring. Also after hours and while the team is in the exam room.

Appointments booked, moved and cancelled

Exam, vaccine, deworming, grooming: it offers slots that are really free, confirms with a booking number and blocks double bookings.

Reminders and a waiting list

A reminder 48, 24 and 3 hours before. The owner confirms, cancels or asks for another day in their own words, and the freed slot is offered to whoever is waiting.

Phone calls (optional)

A voice agent picks up the calls your team cannot answer and books the appointment. You only add it if you need it. Currently in Spanish.

Emergencies and complaints to a person

It does not diagnose or give health advice. For an emergency it gives the number you choose and alerts your team at once.

Internal dashboard

Appointments and alerts show up instantly in a dashboard. With your calendar, each vet sees their schedule as usual.

Try it before you talk to us

Two demos with fictitious data, no sign-up: a barber shop with chat and a voice call, and a clinic with reminders and a waiting list. The flow at a vet clinic is the same.

Try the receptionist demo See reminders and waiting list

Prefer to see it with your clinic? Ask for a demo with your services and hours: we show it to you within 48 hours, at no cost.

How we get you started

  1. Discovery call30-minute video call: services, hours, vets, channels and what must always go to a person.
  2. Demo with your dataNo cost, no commitment: you see it working with your services and hours.
  3. Written quoteSetup, support and the monthly cost of every item billed in your name, before we start.
  4. Configuration and connectionTone, answers, booking rules, emergency message and connection to your calendar and messaging channel.
  5. Testing and launchWe test it with you on real cases and walk you through the dashboard.

Clear pricing, no lock-in

You pay once for the setup; monthly support is optional and running costs are billed to your clinic.

1. Setup

€300

One-off fee

  • Agent adapted to your services, prices and hours
  • Web chat and your clinic's messaging channel; voice if you need it
  • Bookings, changes, cancellations, reminders and waiting list
  • Emergencies and complaints handed to a person
  • Calendar connection and internal dashboard
  • Testing, launch and training for your team

2. Support and maintenance

€99/month

Optional, cancel anytime

  • Monitoring that everything keeps answering
  • Changes to hours, services and prices
  • Tuning answers based on what owners ask
  • Updates when channels or providers change

3. Running costs

In your name

Paid to each provider

  • Messaging app messages (the provider's rates)
  • Phone number and voice minutes, if used
  • AI model usage
  • The monthly cost of each item, in writing, before we start

All accounts stay in your clinic's name: if you ever stop, you keep everything. Only want appointment reminders? See the missed-appointment kit.

What it is and what it is not, up front

  • Yes: a demo with your data before you decide, accounts in your clinic's name and no lock-in.
  • No: we do not diagnose or give animal health advice, and we do not replace your team.
  • Not today: direct integration with veterinary practice software. We look at it with you and quote it separately if needed.
  • Who we are: Usatek (TTC SL), a registered company in Getxo (Bizkaia, Spain). We are just starting with this service, which is why we begin with a demo on your data instead of a promise.

Frequently asked questions about the AI receptionist for vet clinics

What does it do when a pet owner writes about an emergency?

It does not decide or give health advice. It recognises a possible emergency, gives the clinic's emergency number (or the on-call service you choose) and alerts your team immediately. You write that message with us before we start.

Does it replace my receptionist?

No. It handles the repetitive part (opening hours, exam and vaccine prices, availability, rescheduling) and passes everything else to a person. Your team keeps the relationship with pet owners.

Does it work with my practice management software?

Today we do not have a ready-made direct integration with any veterinary practice software. We work out with you how to bring appointments into the system (calendar, export or whatever connection your software allows) and, if a custom integration is needed, we quote it separately before starting.

Can it remind owners of vaccine due dates?

Appointment reminders (48, 24 and 3 hours before) are part of the setup. Booster reminders by due date can be configured if you give us the dates in a spreadsheet or export; we agree it in writing during the discovery call.

How much does it cost per month?

Setup is a one-off fee. Support and maintenance are optional, monthly and cancel-anytime. Running costs are separate and billed to your clinic: messaging app messages, phone number and voice minutes, and AI model usage. Before we start we give you the monthly cost of each item in writing.

Can I see it with my clinic's data before deciding?

Yes. We prepare a demo with your services and hours at no cost and show it to you within 48 hours. In the meantime you can try the demo with a fictitious clinic.

What about my data and my clients' data?

Only what is needed to manage the appointment is stored: name, phone number, pet, service and time. Together we decide what is sent to the AI model, where it is processed and how long it is kept, with the GDPR and the EU AI Act in mind. The owner knows they are talking to an automated assistant and can ask for a person.

Do you work outside Spain?

Yes. We work from Getxo (Spain) for clients worldwide. Setup is remote and meetings are by video call. All accounts stay in your clinic's name. The voice agent currently speaks Spanish; other languages on request.

How many messages and calls go unanswered while you are in the exam room?

Tell us how you book today and we will show you, with your clinic's data, what the receptionist would do and what it would cost per month.

Get a demo with your data Email info@usatek.eu